Privacy Policy

Last Updated: November 1, 2025

Welcome to Showcase of Citrus, LLC. (“Showcase of Citrus”, “we”, “us”, or “our”).

We respect your privacy and are committed to protecting the information we collect when you visit showcaseofcitrus.com, use our online store or booking tools, interact with our email list, or connect with us through related digital channels (collectively, the “Site” or “Services”).

By accessing or using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

If we make changes to this Privacy Policy, we will update the “Last Updated” date above. Your continued use of the Site after changes are posted means you accept the updated policy.


1. Scope & Who This Applies To

This Privacy Policy applies to:

  • Visitors to our Site

  • Customers using our online store, booking tools, or contact forms

  • Guests who voluntarily join our email list or promotions

  • Individuals who interact with us through digital channels linked to our Site

It does not cover third-party websites, platforms, or services we do not control. See Section 9 for more on third-party links and services.


2. Information We Collect

We collect information in several ways to operate our family-owned agritourism business, process orders, manage reservations, and improve your experience.

2.1 Information You Provide Directly

Personal Data Information you voluntarily provide, such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details

  • Reservation details (e.g., tour date/time, group info)

  • Messages or inquiries sent via contact forms or email

  • Information submitted for groups, private events, or field trips

  • Information provided when entering contests, promotions, or surveys

You can choose not to provide certain information, but doing so may limit your ability to use some Site features (e.g., placing an order or booking a tour).

Account / Login Data (if applicable) If we offer and you create an account: login credentials and related profile details.


2.2 Information Collected Automatically

When you use the Site, our systems and service providers may automatically collect:

Technical & Usage Data

  • IP address

  • Browser type and version

  • Device type, operating system, and settings

  • Pages visited, time and date of visit, time spent, clicks, referring/exit pages

  • General location based on IP (not precise GPS)

This helps us keep the Site secure, understand traffic patterns, and improve performance.


2.3 Payment & Transaction Data

When you make a purchase or booking online:

  • Payment details may be collected by our third-party payment processors (e.g., card brand, last digits, expiration date, transaction ID).

  • Showcase of Citrus, LLC. does not store full credit card numbers on its own servers.

  • Your transactions are processed according to the payment provider’s security and privacy practices.

We keep records of orders and bookings as required for receipts, accounting, operations, and fraud prevention.


2.4 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep the Site functioning properly

  • Remember preferences (e.g., basic settings)

  • Analyze how visitors use the Site

  • Support limited marketing and remarketing efforts

You can adjust your browser settings to refuse or delete cookies. Some features of the Site may not function correctly if cookies are disabled.

More detail is provided in Section 8 (Tracking & Analytics).


2.5 Contests, Promotions & Surveys

If you participate in a contest, giveaway, or survey, we may collect:

  • Contact details

  • Responses and preferences

  • Any other information you choose to share

This information is used to administer the promotion, communicate with entrants, and improve our services.


3. How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

  • Operate, maintain, and improve the Site and Services

  • Process and fulfill orders, bookings, and payments

  • Communicate about your orders, reservations, or inquiries

  • Provide customer service and respond to questions or requests

  • Send seasonal updates, event details, product news, and promotions (if you opt in)

  • Manage email lists, loyalty or promotional programs

  • Monitor usage, prevent fraud, and enhance security

  • Customize content, offerings, and experiences on the Site

  • Comply with legal obligations and assist law enforcement when required

  • Perform internal analytics, reporting, and business planning

We do not sell your personal information as a standalone product.


4. How We Share Your Information

We may share your information in limited circumstances:

4.1 Service Providers

We share information with trusted third-party vendors who help us operate our business and Site, such as:

  • Payment processors

  • Hosting and IT providers

  • Email and marketing platforms

  • Analytics providers

  • Booking and ticketing platforms

  • Customer support tools

They are permitted to use your information only as necessary to perform services on our behalf.


4.2 Legal, Safety & Protection

We may disclose information if we believe it is necessary to:

  • Comply with applicable laws, regulations, or legal processes

  • Respond to lawful requests from authorities

  • Protect our rights, property, guests, staff, or the public

  • Detect, prevent, or address fraud, security, or technical issues


4.3 Business Transfers

If Showcase of Citrus, LLC. is involved in a merger, asset sale, restructuring, or similar transaction, your information may be transferred as part of that process, subject to applicable law.


4.4 Business Partners & Limited Marketing Uses

With your consent, or where otherwise permitted by law, we may share limited information with partners (for example, promotional partners or tourism organizations) to help offer relevant experiences or discounts.

We do not authorize partners to misuse your information or spam you without a lawful basis.


4.5 Aggregated & De-Identified Data

We may use and share aggregated or de-identified data (that does not identify you personally) for analytics, improvements, and general business purposes.


5. Third-Party Content, Links & Image Credits

Our Site may contain:

  • Links to third-party websites or booking platforms

  • Embedded content (such as social media plugins, videos, or maps)

  • Affiliate and partner links (including Amazon and similar programs)

Those third parties have their own privacy policies and terms. We are not responsible for their content, practices, or how they handle your data. Review their policies before interacting with them.

5.1 Stock Images & Licensed Media

Some visuals on this Site, including photos, icons, or illustrations, are:

  • Owned by Showcase of Citrus, LLC.

  • Provided by professional photographers or partners

  • Licensed from reputable stock content providers, including Freepik Company S.L. and similar services

Use of such images is governed by applicable license terms. You are not permitted to download, reuse, or redistribute those licensed assets from our Site for your own commercial purposes unless you obtain a proper license from the rights holder.


6. Security of Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration.

However:

  • No system or transmission over the internet is 100% secure.

  • We cannot guarantee absolute security of data transmitted to or from the Site.

You are responsible for using secure networks, protecting passwords (if any), and contacting us if you suspect unauthorized activity.


7. Children’s Privacy

Showcase of Citrus, LLC. is a family-friendly destination, but our Site and online services are intended for use by adults.

  • We do not knowingly collect personal information from children under 13 without verifiable parental consent.

  • If you believe we have collected information from a child under 13, please contact us and we will take appropriate steps to delete it.

Parents and guardians are encouraged to monitor their children’s online activity and assist with any interactions involving forms or purchases.


8. Cookies, Tracking & Analytics

We may use:

  • Cookies – small text files stored on your device

  • Web beacons / pixels – small code snippets to measure engagement

  • Log files & analytics tools – to understand how visitors use the Site

Purposes include:

  • Keeping sessions active (e.g., shopping cart, booking flow)

  • Measuring which pages are visited and how often

  • Improving Site performance, navigation, and content

  • Supporting limited remarketing/retargeting in compliance with applicable laws

We may use third-party analytics tools (such as Google Analytics or similar services) to help us understand usage trends. These providers may set their own cookies and process data under their own policies.

You can:

  • Adjust browser settings to manage or block cookies

  • Use opt-out tools provided by some analytics or advertising networks

Note: Disabling cookies may impact some Site features.


9. Your Choices & Rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of certain information (subject to legal/operational retention needs)

  • Opt out of non-essential marketing communications

  • Limit certain types of data processing

You can exercise many of these choices by:

We may need to verify your identity before fulfilling certain requests.


10. California “Shine the Light” (If Applicable)

If you are a California resident, you may request, once per year and free of charge, information about categories of personal information (if any) disclosed to third parties for their direct marketing purposes and the names of such third parties for the previous calendar year.

Submit requests in writing using the contact details in Section 12. We reserve all rights available under applicable law regarding scope and response requirements.


11. International Visitors

Our operations and servers are based in the United States. If you access the Site from outside the U.S., you understand that your information may be transferred to, stored in, and processed in the U.S., where data protection laws may differ from those in your country.


12. Contact Us

If you have questions or comments about this Privacy Policy, or would like to exercise your privacy-related rights, please contact:

Showcase of Citrus, LLC. 15051 Frank Jarrell Rd. Clermont, FL 34714 Phone: (352) 856-0507 Email (General/Privacy): info@showcaseofcitrus.com

Website Error & Technical Issues To report broken links, incorrect content, technical errors, or security concerns related to the Site, please contact: webmaster@showcaseofcitrus.com

Back To Home